Sustainability

Actionable market intelligence and consultancy

Sustainability Services

Business activity has a direct impact on our planet with sustainable growth and planning becoming more and more important. And addressing external sustainability needs, such as helping you develop a compelling sustainable product proposition.

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Spotlight

An insider’s perspective:

Why sustainability and ESG matters to the commercial payments industry and the 3 roles it can play in moving the needle

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January, 2024

Author: Chris Holmes, Senior Vice President, KAE

We help you plan and implement your sustainability strategy

Develop and embed your sustainability strategy

Develop and expand product offering

Increase operations effectiveness

Communications with the stakeholders

Reduce risks and build your reputation

We help you develop your internal and external sustainability strategy

How do you develop sustainability strategy delivering competitive advantage?
How do you foster cross – functional alignment in designing an internal sustainability strategy and a competitive sustainability offering?
What are the main trends shaping the sustainability market in the near to medium term?
How do you protect the environment?
Which investment efforts should you prioritize?
What differentiates you from the market?
What are the main ESG trends shaping your market in the near to long term? Which ones will have the biggest impact on your business and your customers? What are the threats and opportunities relating to these trends?
How can you build loyalty with your most valuable customers?
Where does your product offering sit as compared to the market in relation to sustainability?
How can you develop your sustainable product offering that delivers competitive advantage and engages the customer?
How can you design a product that resonates with the customer?
Which products, features and benefits are most important in meeting your target customer needs?
Which product features need to be prioritized to maximize revenue share?
What is the optimal user and customer experience / customer journey? What areas should you target across product and experience to improve NPS?
How do you communicate your sustainability involvement / projects to the internal and external stakeholders?
How do you communicate with new and existing customers to engage them with utilizing sustainability features?
How do you price a product that’s competitive in the market?
Understand what matters to different customer segments
Identify different customer segments and better tailor marketing reach-out campaigns to different groups
How do you design the sales ecosystem and a partnership program aimed at maximizing revenue acquisition and meeting customer needs?
How should you structure sales and business development teams and incentivize them (based on industry best practice)?
What does organisational and GTM best practice look like in your industry and adjacent / innovative industries?

Our latest thinking on Climate Change and Sustainability

Takeaways from Innovation Zero 2023 - key challenges on the way to net zero

Four key challenges emerge as the industry needs to innovate at pace to be able to deliver on the net zero commitment. These include the need to create the right enabling environment and the effective sustainable finance ecosystem, tackling data challenges and placing larger focus on the demand side of the equation. Read our perspectives from the Innovation Zero 2023 event.

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Corporate sustainability in times of crisis

Following the incremental growth in sustainability awareness and activity over the past two decades, there has been a particular push over recent years to incorporate ESG as part of corporate strategy.

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In focus: Strategy development

We help you across sustainability strategy planning and implementation cycle

1.Current ecosystem analysis. Analysis of current best-in-class practices and peers within your industry of focus and analysis of innovative peers across industries

2.Impact assessment. Objective setting and scoping, Impact metrics, measures, and KPI development, Performance scorecards, Impact reporting and disclosure

3.Materiality assessment/review. Identification and fair representation of issues, Development of clear and replicable assessment criteria, Stakeholder outreach and engagement, Risk and opportunity assessment, Alignment with reporting standards

4.Strategy development. Value creation, Scenario forecasting and planning, Corporate and business alignment, Data research and analytics, Competitive benchmarking, KPIs and metrics management, Implementation planning and rollout

5.Reporting and communications. Review and benchmark existing report(s), Develop organisational capacity, messaging, and positioning, Identify, map, and prioritise stakeholders for communications planning, Report content development, design, and production, Assurance preparation and evaluation, Ensure adherence to global frameworks

In focus: Product and proposition development

We help you develop a compelling value proposition

Compelling value proposition creation
Objective setting and scoping
Impact metrics, measures, and KPI development
Performance scorecards
Impact reporting and disclosure
Integrate the value proposition as part of your strategy
Design communication strategy that resonates with existing and new customers
Review your value propositions as part of your ongoing strategic planning cycle

Spotlight

Coming in September

ESG Barometer

A survey designed to gauge current ESG adoption maturity levels, gain insight into the ESG product agenda and understand the current state of play in sustainable finance.

Fill out the survey and get the detailed findings report with key trend analysis from our team.

Learn more and take the survey