Written by: Jessica Sparkes
An overview of the new FCA requirements and what they mean for banks…
Blockchain as a new bedrock in supply chain management?
Embedding Blockchain-powered technology within supply chains could hold various advantages for the industry
What will the “new normal” look like for retail?
Adjusting in-store and online shopping experiences to address new realities
Aneesh Varma, Founder and CEO of Aire sheds light on how alternative data can help lenders better assess credit risk
Using psychological principles in the customer journey
How minimising bad experiences, giving customers choice and a sense of control, and sticking to habits can help improve customer experience
Credit scoring: Going alternative
FinTechs are utilising alternative data to develop fundamentally new approaches to credit scoring
How AR has evolved to play an important role in CX?
Augmented reality is starting to fill in genuine gaps in the customer experience, easing pain points and simplifying customer journeys
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