Written by: KAE
Our weekly round-up of the latest FinTech news, featuring Google, Alipay, RBS and N26!
Digital-only brands & customer experience: pop-up stores
Pop-up stores are allowing digital-only brands to engage with customers
The threat of tech giants to the financial services space
Will tech giants ever fully penetrate the financial services space?
CX Lesson 4: Cart abandonment shouldn’t be used as a KPI
Cart abandonment is not the most effective method of measuring customer satisfaction in isolation; it must be cross-referenced with other channels
Why do high yield cash deposit accounts vary so much?
Exploring why is there such a large discrepancy between FinTech and incumbent interest rates
How Fintechs are outcompeting traditional banks for the millennial market
The race to the top for the largest demographic in the workforce
The importance of personalised travel
Through better data mining, travel providers can deliver more personalised experiences and increase customer loyalty
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