Written by: KAE
Our weekly round-up of the latest FinTech news, featuring Google, Alipay, RBS and N26!
Using psychological principles in the customer journey
How minimising bad experiences, giving customers choice and a sense of control, and sticking to habits can help improve customer experience
Credit scoring: Going alternative
FinTechs are utilising alternative data to develop fundamentally new approaches to credit scoring
How AR has evolved to play an important role in CX?
Augmented reality is starting to fill in genuine gaps in the customer experience, easing pain points and simplifying customer journeys
FinTech responds to the pandemic: Supporting businesses
How are FinTechs adapting their solutions to support small businesses and the self-employed
FinTech health check: Covid-19
What the current Covid-19 pandemic means for the global FinTech industry
e-Currencies – a potential success story?
Exploring the potential of central bank digital currencies
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