Written by: KAE
This week we are exploring the latest FinTech initiatives…
Customer Experience Predictions 2019
What does 2019 have in store? Hover over our predictions to see more!
News: The FinTech Feed
7th - 13th January 2019
Emotional Engagement in the Customer Journey
The highs and lows of emotional engagement...
31st December 2018 - 6th January 2019
Making the best of a (potentially) bad CX situation
Clarity, transparency and the voice of the customer...
A very merry customer experience
Behind the scenes, retailers have been working tirelessly in a bid to win big this Christmas
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