Written by: KAE
This week we are exploring the latest FinTech initiatives…
The future of invisible payments
As payments continue to vanish as a physical process, what can financial service providers learn from other innovative businesses?
How is FinTech enabling financial inclusion?
Underbanked people and businesses are relying on alternative providers for their financial services needs
Mark Little, CMO at Pynk on its ‘Crowd Wisdom’ system, combining crowd, experts and A.I. to make smarter investment decisions
Digital-only brands & customer experience: pop-up stores
Pop-up stores are allowing digital-only brands to engage with customers
The threat of tech giants to the financial services space
Will tech giants ever fully penetrate the financial services space?
CX Lesson 4: Cart abandonment shouldn’t be used as a KPI
Cart abandonment is not the most effective method of measuring customer satisfaction in isolation; it must be cross-referenced with other channels
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