Search Results for ‘retail’


What will the “new normal” look like for retail?


Hyper-localisation: a retail reality that is here to stay


Voice of the Customer in Retail Banking


Black Friday: Stick, Twist or Double Down for Retailers


Challenging conditions in UK retail for Islamic Finance


Five ways great employee experience leads to better CX


Blockchain as a new bedrock in supply chain management?


Using psychological principles in the customer journey


How AR has evolved to play an important role in CX?


Vantage: Barzahlen


Card acquiring trends in the Caribbean


KAE’s 2020 Predictions: Customer Experience


Vantage: Pynk


Digital-only brands & customer experience: pop-up stores


CX Lesson 4: Cart abandonment shouldn’t be used as a KPI


The importance of personalised travel


Will stablecoins be able to sail into the mainstream?


Vantage: OakNorth


Vantage: ClauseMatch


Creating a successful consumer rewards proposition


Successful brands are keeping promises


Digital Banks – Business Models


Chatbots – The future of CX? Part I


Emotional Engagement in the Customer Journey


A very merry customer experience


Engaging employees to create magical customer experiences


The observer problem and customer experience


Vantage: Blockchain Slovakia


Fintech Guide For Global Citizens: Payments


Incumbent Choices in Business Strategy


PISPs and how they are improving the payment experience


Fintech Guide For Global Citizens: Banking


Mobile’s mission to conquer in-store payments


Mobile’s mission to conquer in-store payments


Understanding What Makes Your Customers Tick: Part II


Understanding What Makes Your Customers Tick


FinTech Vantage: Credit Kudos


The role of bill payment in restaurant CX


Framing CX as distinct growth opportunities


Taking The Lead With CX in 2018


FinTech Vantage: Bud


What to Expect on the Eve of Open Banking in the UK?


Mattias Attbom


CX in Supermarkets & The Hunger for Technology


FinTech Vantage: Tide


Getting to know your customers before they do


Customer Experience in the B2B space


Financial Inclusion: Payments


The Payments Ecosystem: A Brave New World


Regulatory Sandbox


Commercial Payments under the Scrutiny of New Technology