Search Results for ‘data’

Using topic modelling to find meaning in text-based data

Vantage: Aire

Using psychological principles in the customer journey

Credit scoring: Going alternative

FinTech responds to the pandemic: Supporting businesses

FinTech health check: Covid-19

e-Currencies – a potential success story?

Brand values: considerations for your organisation

Hyper-localisation: a retail reality that is here to stay

Vantage: Barzahlen

Financial Infrastructure: The FinTech way

Frances Cavanagh

Vantage: Tink

Card acquiring trends in the Caribbean

Robotic Process Automation – AI under the microscope

FinTech year in review

Status check: China’s FinTech regulatory landscape

The future of invisible payments

Vantage: Pynk

Digital-only brands & customer experience: pop-up stores

The threat of tech giants to the financial services space

CX Lesson 4: Cart abandonment shouldn’t be used as a KPI

How Fintechs are outcompeting traditional banks for the millennial market

The importance of personalised travel

Vantage: Silot

Using AI in the fight against fraud

Will stablecoins be able to sail into the mainstream?

Vantage: OakNorth

Clara Boudet

Chatbots – The future of CX? Part II

Vantage: ClauseMatch

Vantage: Breathe Payments

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Lesson 1: Don’t use NPS as a single metric

Status Check: Real-Time Payments in the US

LatAm: The new kid at the FinTech table

Creating a successful consumer rewards proposition

Vantage: The Open Insurance Initiative

Payments at the tip of your fingers

Chatbots – The future of CX? Part I

Emotional Engagement in the Customer Journey

A very merry customer experience

News: The FinTech Feed

FinTech Guide for Global Citizens: Conclusion

Vantage: Solna

The observer problem and customer experience

Vantage: Blockchain Slovakia

CXC EU 2018

Vantage: Neotas


The Road Ahead for FinTech in Europe

PISPs and how they are improving the payment experience

FinTech vs. the High Street: Mind the (CX) Gap

CXFS – Customer Experience For Financial Services


Winning in the Middle Market

Understanding What Makes Your Customers Tick – Part III

Budapest puts on a FinTech show

Understanding What Makes Your Customers Tick: Part II

FinTech Vantage: Brolly

Understanding What Makes Your Customers Tick

FinTech Vantage: Credit Kudos

The role of bill payment in restaurant CX

FinTech Vantage: MineralTree

InsurTech: At the crest of a digital revolution?

Framing CX as distinct growth opportunities

The Importance of CX in Business Travel

FinTech Collaboration: The view from CPI Europe Summit

FinTech Vantage: Bud

What to Expect on the Eve of Open Banking in the UK?

Canadian FinTech: Emerging from the shadow of the US?

FinTech Vantage: Tillit

CX in Supermarkets & The Hunger for Technology

IoT and the Insurance Industry

FinTech Vantage: Digital Fineprint

FinTech Vantage: Everledger

Getting to know your customers before they do

Customer Experience in the B2B space

FinTech Vantage: Cygnetise

Investing in Customer Experience

PSD2: A wolf in sheep’s clothing for FinTechs?

Blockchain: A Healthcare Warning for All That Hype

FinTech Collaboration: B2B Payments in Asia Pacific

Transparency, Expectations, Strategy

FinTech in Hong Kong

Financial Inclusion: Borrowing

The Payments Ecosystem: A Brave New World

Hola FinTech!

The role of RegTech in the FinTech world

Natalja Sudorgina

Blockchain: A work towards maturity

The winds of change buffet cross-border payments

When Insurance gets its hands on Blockchain: Insurtech?

Making Healthy Relationship Investments

The awkward party invite?

Shining the spotlight on the
Asia-Pacific region

Challenging conditions in UK retail for Islamic Finance

Exploring Content Discovery

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