Search Results for ‘UK’

What to Expect on the Eve of Open Banking in the UK?

Challenging conditions in UK retail for Islamic Finance

How inclusive is your website design?

Five ways great employee experience leads to better CX

What will the “new normal” look like for retail?

How AR has evolved to play an important role in CX?

Brand values: considerations for your organisation

Hyper-localisation: a retail reality that is here to stay

Vantage: Barzahlen

Vantage: Tink

FinTech year in review

KAE’s 2020 Predictions: Customer Experience

Status check: China’s FinTech regulatory landscape

Vantage: Pynk

Digital-only brands & customer experience: pop-up stores

The threat of tech giants to the financial services space

How Fintechs are outcompeting traditional banks for the millennial market

Will stablecoins be able to sail into the mainstream?

Lesson 3: Customer expectations rise with competitor offerings

Vantage: OakNorth

Vantage: ClauseMatch

Vantage: Breathe Payments

News: The FinTech Feed

Creating a successful consumer rewards proposition

Vantage: The Open Insurance Initiative

Vantage: Monzo

Payments at the tip of your fingers

News: The FinTech Feed

Nudging customers towards better decisions

Digital Banks – Business Models

Chatbots – The future of CX? Part I

Emotional Engagement in the Customer Journey

Juan Perez

A very merry customer experience

Vantage: Solna

Global FinTech Bridges: Who, Where & How Many?

Vantage: Neotas

Fintech Guide For Global Citizens: Payments

Vantage: TicketCo

Incumbent Choices in Business Strategy


The Road Ahead for FinTech in Europe

PISPs and how they are improving the payment experience

FinTech vs. the High Street: Mind the (CX) Gap

Fintech Guide For Global Citizens: Banking

Vantage: Starling Bank

Vantage: Crassula

Mobile’s mission to conquer in-store payments

Mobile’s mission to conquer in-store payments

FinTech Vantage: Brolly

Understanding What Makes Your Customers Tick

FinTech Vantage: Credit Kudos

FinTech Vantage: iCompareFX

The role of bill payment in restaurant CX

InsurTech: At the crest of a digital revolution?

Framing CX as distinct growth opportunities

Fintech Vantage: TicketCo

Cryptocurrencies & The Case for Commercial Payments

How To Fund a FinTech: A Closer Look at Crowdfunding

FinTech Vantage: Bud

FinTech Vantage: Flender

Black Friday: Stick, Twist or Double Down for Retailers

Customer Experience in Airlines

CX in Supermarkets & The Hunger for Technology

FinTech Vantage: Tide

IoT and the Insurance Industry

FinTech Vantage: Valoot

FinTech Vantage: Digital Fineprint

The NHS Patient Experience

Getting to know your customers before they do

Investing in Customer Experience

Labour’s plans to stop the clock in support of branch-led banking

Transparency, Expectations, Strategy

FinTech in Hong Kong

Financial Inclusion: Borrowing

Financial Inclusion: Payments

Financial Inclusion: Savings


From regional financial hub to global FinTech capital?

The role of RegTech in the FinTech world

FinTech In Japan: a Case Study Of Kaizen?

Shona Sabah

Alternative SME Lenders
Battle On

FinTech Growth: Testing the Nordic Waters

The US playing catch-up with FinTech hubs globally

A global FinTech beauty parade

FinTech hubs swap competition for collaboration

The winds of change buffet cross-border payments

A Question of Partnership

Global FinTech investment struggles to retain pace

When Insurance gets its hands on Blockchain: Insurtech?

A Masterpiece in the Making for FinTechs?

Regulatory Sandbox

The awkward party invite?

Exploring Content Discovery

Privacy Policy