Search Results for ‘LAC’


Black Friday: Stick, Twist or Double Down for Retailers


Five ways great employee experience leads to better CX


Blockchain as a new bedrock in supply chain management?


Vantage: Aire


Using psychological principles in the customer journey


Credit scoring: Going alternative


How AR has evolved to play an important role in CX?


FinTech responds to the pandemic: Supporting businesses


FinTech health check: Covid-19


e-Currencies – a potential success story?


Vantage: Barzahlen


Financial Infrastructure: The FinTech way


Vantage: Tink


Card acquiring trends in the Caribbean


FinTech year in review


KAE’s 2020 Predictions: Customer Experience


Status check: China’s FinTech regulatory landscape


The future of invisible payments


Vantage: Pynk


The threat of tech giants to the financial services space


CX Lesson 4: Cart abandonment shouldn’t be used as a KPI


How Fintechs are outcompeting traditional banks for the millennial market


The importance of personalised travel


Using AI in the fight against fraud


Will stablecoins be able to sail into the mainstream?


Lesson 3: Customer expectations rise with competitor offerings


Vantage: OakNorth


Chatbots – The future of CX? Part II


Vantage: ClauseMatch


Lesson 2: You don’t always need to wow your customers to drive brand advocacy


Vantage: Apiax


Vantage: Breathe Payments


Status Check: Real-Time Payments in the US


LatAm: The new kid at the FinTech table


Creating a successful consumer rewards proposition


Vantage: The Open Insurance Initiative


Vantage: Monzo


P2P Lending in China: A World beyond Payments


South Korea, a FinTech Hub-To-Be?


Payments at the tip of your fingers


Partner announcement


Digital Banks – Business Models


Digital Banks: Value Propositions


Emotional Engagement in the Customer Journey


Making the best of a (potentially) bad CX situation


FinTech Guide for Global Citizens: Conclusion


Vantage: Solna


Recap: FINTECHMATTERS Summit 2018


Does emotional intelligence make you stronger?


The observer problem and customer experience


Vantage: Blockchain Slovakia


CXC EU 2018


Vantage: Neotas


Incumbent Choices in Business Strategy


The Road Ahead for FinTech in Europe


FinTech vs. the High Street: Mind the (CX) Gap


CXFS – Customer Experience For Financial Services


VANTAGE: HELLAS DIRECT


CX For Financial Services Conference 2018


Winning in the Middle Market


Fintech Guide For Global Citizens: Banking


Vantage: Starling Bank


Vantage: Crassula


Mobile’s mission to conquer in-store payments


Mobile’s mission to conquer in-store payments


Understanding What Makes Your Customers Tick: Part II


FinTech Vantage: Brolly


Understanding What Makes Your Customers Tick


FinTech Vantage: Credit Kudos


FinTech Vantage: iCompareFX


The role of bill payment in restaurant CX


FinTech Vantage: MineralTree


InsurTech: At the crest of a digital revolution?


The Importance of CX in Business Travel


FinTech Collaboration: The view from CPI Europe Summit


FinTech at a Crossroad: The Development of the B2B Space in China


Cryptocurrencies & The Case for Commercial Payments


FinTech Vantage: Bud


FinTech Vantage: Flender


Canadian FinTech: Emerging from the shadow of the US?


Customer Experience in Airlines


Global Commercial Cards & Payments Summit 2017


CX in Supermarkets & The Hunger for Technology


IoT and the Insurance Industry


FinTech Vantage: Valoot


FinTech Vantage: Stacc


FinTech Vantage: Everledger


Getting to know your customers before they do


Customer Experience in the B2B space


FinTech Vantage: Cygnetise


Behaviour, Perceptions and Differences


Blockchain: A Healthcare Warning for All That Hype


FinTech Collaboration: B2B Payments in Asia Pacific


Labour’s plans to stop the clock in support of branch-led banking


FinTech in B2B Payments: A Case for Collaboration?


Transparency, Expectations, Strategy


FinTech in Hong Kong


Commercial Cards & Payments Summit Europe 2017


Financial Inclusion: Borrowing


Financial Inclusion: Payments


Financial Inclusion: Savings


The Payments Ecosystem: A Brave New World


New Blog Series: The Road to Financial Inclusion


From regional financial hub to global FinTech capital?


Hola FinTech!


The role of RegTech in the FinTech world


Alternative SME Lenders
Battle On


CPI Global Commercial Cards & Payments Summit 2016


The US playing catch-up with FinTech hubs globally


Blockchain: A work towards maturity


The winds of change buffet cross-border payments


FinTechs: A Question of Acquisition or Partnership


Challenges in Cracking the Chinese FinTech Space


Making Healthy Relationship Investments


Who will win the battle to become Europe’s FinTech capital?


Shining the spotlight on the
Asia-Pacific region


CPI’s Europe Commercial Cards & Payments Summit 2016


‘The Interchange Debate’ Panel


Challenging conditions in UK retail for Islamic Finance


Exploring Content Discovery


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