Back in March, both Arnaud and I attended the Commercial Payments International (CPI) European Summit.
Like previous years, the event was a great forum to discuss some of the hot topics in the commercial payments space and to meet up with many of our friends within the industry.
Topics discussed this year included the impact of new technologies, the challenges in capturing more T&E, cross-border payments, virtual cards, what the future could hold for commercial payments as well as enlightening sessions on European regulation and the end user perspective of commercial cards as an Accounts Payable and working capital solution.
I had the pleasure of being asked to present the findings of the CPI European Advisory Board’s Working Group that identified ways the industry could address and overcome the merchant enablement challenge. The Working Group identified four key themes that the industry needs to address, which then formed the basis of a panel discussion. These four themes were:
- B2B’s priority for acquirers
- The need for cross-industry collaboration
- Improving education and communication
- Reviewing co-opetition with other solutions
The Working Group also provided a clear call to action for the industry – one that needs to be acted upon if the industry truly intends to address and overcome the merchant enablement challenge.
Arnaud participated in a separate panel that looked at providing more depth on the views and needs of B2B merchants. Drawing on his years of experience in the merchant acceptance space, Arnaud shared the perspective of merchants across Europe and highlighted the salient drivers and barriers that the industry needs to focus on addressing and overcoming.
Arnaud also participated in a panel focused on discussing the revolution in cross-border and multicurrency payments – another subject very close to his heart.
Another great event from the CPI and Eurofinance team!
Looking forward, I will also be attending the CPI Asia-Pacific Summit, taking place in Singapore on the 12th and 13th May. I will be speaking on two panels, helping to shine the spotlight on merchant enablement and participating in a discussion on new technologies.
I will be joined at the summit by one of our Consultants, Dr. Martina Oehri. We look forward to seeing all our friends from across the Asia-Pacific region and would be delighted to meet you at the event and share our views on the opportunities and challenges in the region.
For further information on the CPI Summits, please click here